Privacy Policy

Last updated: June 2026

Your privacy matters to Espaço Visual. This policy sets out clearly what personal data we collect, for what purpose, how long we keep it and what rights you have under the General Data Protection Regulation (Regulation (EU) 2016/679, the "GDPR").

1. Data controller

The controller of your personal data is Espaço Visual, of Avenida Associação Comercial e Industrial de Gondomar, 290, 4420-620 Gondomar, Portugal.

For any question relating to this policy or to the processing of your data, you can contact us by email at geral@espaco-visual.pt or by telephone on +351 224 509 047.

2. What data we collect

We collect only the data strictly necessary to respond to your enquiries and provide our services:

• Identification and contact details that you provide voluntarily through the forms on the site (name, email, telephone and the content of your message).
• Browsing data collected in aggregated form through cookies and similar technologies, where you consent to their use (see section 6).

We do not collect special categories of personal data (health data, for example) through this site.

3. Purposes and legal basis

We process your personal data for the following purposes:

• Responding to contact enquiries and quote requests, on the basis of your consent and our legitimate interest in replying to you.
• Providing the consultancy and training services you contract from us, on the basis of performance of the contract.
• Complying with legal obligations to which we are subject, in particular tax and accounting obligations.

4. How long we keep the data

We keep your data only for as long as is necessary for the purposes described above. Contact details submitted through the site are kept for as long as needed to deal with your enquiry and, unless a contractual relationship follows, deleted within a reasonable period. Where a legal retention obligation applies, the data will be kept for the periods required by law.

5. Sharing data with third parties

Espaço Visual does not sell your personal data. Your data may be shared only with:

• Service providers acting on our behalf (website hosting and email services, for example), subject to confidentiality obligations.
• Public authorities, where required by law.

6. Cookies

This site uses cookies necessary for its operation and, subject to your consent, statistics and marketing cookies. You can manage your preferences at any time through the consent banner. Non-necessary cookies are only used once you have given explicit consent.

7. Your rights

As a data subject, you have the following rights:

• The right of access to your personal data.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure (the "right to be forgotten").
• The right to restriction of processing.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent at any time, without affecting the lawfulness of processing carried out beforehand.

To exercise any of these rights, contact us at geral@espaco-visual.pt. You also have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the supervisory authority in Portugal.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure.

9. Changes to this policy

This policy may be updated from time to time to reflect legal changes or changes to our services. The version in force is always the one published on this page, together with its update date.

10. Contact

For any question about this Privacy Policy or about the processing of your personal data, contact us by email at geral@espaco-visual.pt, by telephone on +351 224 509 047 or through the contact page.